Sunday, August 28, 2005





What Is Knowledge Management - Knowing What We Know?








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What Is Knowledge Management - Knowing What We Know?

Author: Colin Mc Cullough

The paper aims to identify the role human factors play in determining the success or failure or knowledge management initiatives.

A growing realisation in both the private and public sector is the worth of human capital as an intangible asset. In a society transcending the boundaries from information to a knowledge society, it is essential to find adequate and successful means of processing and exploiting the knowledge within the heads of its members. Research literature shows a strong link between knowledge management and the creation of a sustainable competitive advantage, because of the tacit nature of an organisation�s knowledge (Gupta & McDaniel, 2002). The growing body of literature on KM has tended to emphasise the technical aspects at the expense of the people management aspects and it is indicative in itself that the vast majority of literature resides within the Information Technology (IT) field (Bank, 1996; Cole-Gomolski, 1997; Finerty, 1997). Scarbrough et al.�s (1999) IPD report provided an extensive overview of existing literature which demonstrated a growing gap in the literature in terms of people issues in favour of a concern with the technological and system aspects. Likewise Johanessen et al. (1999) explore the inadequacy of firms investing in new technology hoping that KM will simply emerge as a result. Instead they suggest it is the employees themselves who will be the impetus behind the transition from functional organisations to knowledge organisations.

Fundamentally frequent KM attempts end in failure. The assumption that knowledge is an object, and can be codified and distributed underpins the linked field of computer science and information systems. As a result of this knowledge management has been closely tied to ICT. Yet even within the computer science fields, it is increasingly recognised that most current software for knowledge management have more to do with new ways of storing and communicating information than with actual ways in which people create, acquire and use knowledge (Milton et al., 1999). Likewise as McDermott points out, using ICT rather than a solution to knowledge management may �represent the great trap in knowledge management� (McDermott, 1999: p. 104).

An analysis of current academic literature on obstacles to knowledge management reveal three main groups of factors � flaws in the organisational process, misconceptions of the role of technology in the process and lastly, and that which I seek to elucidate as a principle component � a large disregard of the importance of the human factor in achieving a successful knowledge-sharing and knowledge managing culture.

A failure to understand clearly the terms of reference (i.e. what is knowledge management?) fogs entirely the picture of what factors can enhance or reduce the chances of successful knowledge management within an organisation. As Thomas, Kellogg and Erickson (2003) point out the view of knowledge management as a passive, fact-storing procedure which ignores the context in which knowledge is embedded and which relies solely on information technologies is a common misconception of the whole process. Soo, Devinney. Midgley and Deering (2000) likewise stress that the knowledge management process is not something simple which can be bolted on to conventional business models as mere storage models.

The vast majority of academic research into knowledge management, concludes, as do Dominguez, Laverde, Lizzaralde and Arregui (2003) that while there is a general difficulty for companies to explain what they mean when they use the term knowledge management, they are in a position to identify common aspects such as the sharing of knowledge and of transforming individual into organisational knowledge. They admit, however, that a lack of clarity over the concept while generating certain confusion, has led to a greater flexibility in its application in the private sector. It simply means different things in different contexts. De Jarnett (1996) states that knowledge management is knowledge creation, which is followed by knowledge interpretation, knowledge dissemination and use, and knowledge retention and refinement. Brooking (1997), however, in his definition stresses that knowledge management is the activity which is concerned with strategy and tactics to manage human centred assets while Quintas et al (1997) in their definition claim that KM is the process is critically managing knowledge to meet existing needs, to identify and exploit existing and acquired knowledge assets and to develop new opportunities. As Ariely (2003) points out even nowadays there is no full consensus on definitions and perceptions of knowledge management. She concludes, however, that the differing definitions expose the problems industry is having with defining and commonly understanding such a combined term. For this reason she favours the definition by Brooks (2000) of organisational knowledge management through correlating the aim of KM in the organisation with those of the organisation. Ultimately the test is the success achieved in enabling knowledge creation rather than managing it. As von Krogh (2000) points out the dilemma can perhaps be best approached by managing the processes relating to the domain of knowledge management rather than presuming to manage the knowledge itself.

Knowledge management is inextricably linked to the sharing of knowledge between individuals and to the collaborative processes involved. The factors and environments which enhance this all relate to the human factor in the KM process.

About the Author

Colin Mc Cullough works in knowledge management in the public sector. He has consulted for a number of comanies including http://www.mv4men.com and http://www.trainingvillage.gr

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Breaking the Growth Barriers in the Information Technology and Software Sector
Theres nothing automatic about corporate growth particularly in the information technology industry build it and they will come is a myth In the real world there is either a structured processdriven growth cycle or stagnationand stagnation is automatic Inherent to growth cycles are barri

What Is Knowledge Management Knowing What We Know
The paper aims to identify the role human factors play in determining the success or failure or knowledge management initiatives A growing realisation in both the private and public sector is the worth of human capital as an intangible asset In a society transcending the boundaries from inf

Encompix ETO ERP Meeting to Introduce Version 93
Whether a senior Engineertoorder executive IT manager or ETO ERP Enterprise Resource Planning enduser the Encompix Customer Conference will provide immediate value The conference is being held in Dearborn Michigan May 9 11 2005 The agenda includes sessions that cover financial a






What is a Document Manager without Version History?








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What is a Document Manager without Version History?

Author: Joe Miller



Document Manager and Version History



In previous articles I have discussed the usefulness of a document manager, such as groupware, in organizing document sharing. I have also discussed the role that a Version History plays in a good document manager. In this article I wish to elaborate on Version History and its ability to make or break your document manager. The reason a document manager benefits so much from Version History is that Version History presents a visual flow chart of the editorial process any document has gone through. The who, what, when, where, and how are all answered.

Having Version History as one of your document manager tools creates a three-point advantage in document collaboration, advantages that take businesses to a higher level of efficiency, organization, and communication.

Ad Hoc Management



Business communication and document collaboration move too quickly with the ease of Microsoft Outlook and other email communication, where any presentation or document can be shot back and forth between any number of parties any number of times. Because of the simplicity of this process, it is difficult for a document manager to track all of the editorial changes made to documents without Version History. In other words, the jumble of unordered, chronologically challenged changes are difficult, if not impossible to organize without Version History. Version History helps to present a chronological order of ad hoc business. A document manager that uses Version History will be able to work the way your business does.

Reference



As I mentioned before, as document versions are sent back and forth in no particular order, a document manager can only do so much without the help of Version History. Eventually deadlines fall due, and the various document versions need to be organized before they are brought together into one final draft. The most common process for organizing attached drafts is to dig through your email box and hard drive to collect all of the drafts and to sort them by date. Then, you ask everyone else to do the same and send them to you. Once all of the information comes back to you, you have to go over the same process again, this time deleting duplicate files. Already, too much time has been spent referencing all of the document changes. Version History references documents immediately upon request, displaying exactly where documents were sent, when they were sent, and how versions relate to each other. Version History helps to create a document manager that works for you.

Digital Thread Technology



Every tool a document manager utilizes has its own tricks. Version History is no exception. What is its trick? Digital Thread Technology. As a document is created, whether a budget plan, a marketing presentation, or a legal contract, Digital Thread Technology inserts tracking information into the metadata of the electronic document. This allows the document to be tracked over various email boxes and drives, even if the document has been sent to individuals who do not use your document manager. Digital Thread Technology literally threads each draft together like beads on a necklace, enabling Version History to create a simple and informative flow chart of your document�s draft genealogy.


About the Author

Joe Miller is an author of informational articles and online advertisements on business software. Read more about aDocument Manager and Version History at www.NextPage.com.

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Breaking the Growth Barriers in the Information Technology and Software Sector
Theres nothing automatic about corporate growth particularly in the information technology industry build it and they will come is a myth In the real world there is either a structured processdriven growth cycle or stagnationand stagnation is automatic Inherent to growth cycles are barri

Product Positioning for Enterprise Software and Information Technology Companies
Good marketing positioning is like good lying No were not suggesting that you lie when creating your company and product positioning Anything but in fact But its remarkable how much the properties of good positioning resemble the properties of a good lie Like an effective lie an e

Groupware Proves to Be a Versatile Employee
Groupware Groupware is a software or hardware that manages documents on which organizations and groups collaborate Groupware of some form or another has become a much sought after technology among businesses Each groupware package includes tools which are meant to meet






What happened to the "Giant Sucking Sound" of Outsourcing?








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What happened to the "Giant Sucking Sound" of Outsourcing?

Author: Ian Ippolito

The conventional wisdom is that outsourcing has been very bad for the U.S. Information Technology workforce. After all, now that a company can transfer the work of a $50/hour U.S. programmer to an equally skilled programmer in India or Romania and pay only $5/hour for the same job, what are U.S. workers to do? Ross Perot once famously described the result of job loss as the �Giant Sucking Sound��from the movement of the jobs overseas. Virtually every newsgroup, blog and magazine editorial quotes anecdotal evidence of someone who has lost a job in the recent down turn as validation of this theory. Almost all make dire predictions of the end of U.S. I.T. dominance .

It�s too bad that none of these people took the time to notice that the U.S. Bureau of Labor and Statistics survey last month showed the number of jobs in U.S. IT has rebounded to the highs of 2001. (see �Reliving the summer of 2001� in InformationWeek) If they had, we would have heard a completely different type of �Giant Sucking Sound�� a whole lot of people holding their breaths while forced to ask themsleves �If outsourcing is the awful bogey man I believe it to be�then WHY ARE THE JOBS STILL HERE?�

U.S. IT moves in cycles. 2001 was the height of the excesses of the dot com bubble (remember when people wouldn�t take a new job unless they got a 50% raise AND could bring their pet in to work?). And what goes up unfortunately must always come down. But when people lose jobs, the pain is real, and human nature is such that we need to blame something or someone for the injustice. And who is a more convenient and defenseless scapegoat than foreigners who can�t speak for themselves or defend themselves?

You�d think we�d know better about foreigner scape-goating. Remember when the Japanese were buying up marquis U.S. properties in the 1990s like Rockefeller Center? Everyone predicted they were going to own the country. That never happened. Their real-estate bubble busted, they had to leave town and haven�t been sighted since. And you�d think we�d know better from history about making simple assumption. In the 1700�s, the English gave themselves premature coronaries, because they obsessed over the fact that they couldn�t grow enough trees to power the wood power plants. The invention of the coal based steam engine propelled England into the industrial age, and reduced the dreaded �wood shortage� to a historical footnote.

Outsourcing HAS had an effect on U.S. I.T. but it has NOT been what the convention wisdom predicted. And understanding it is the key to having a real understanding of outsourcing.

The survey data shows that there are about 16% less programming jobs than in 2001. Everyone knew that heads-down coders would be affected by outsourcing (although that isn't exactly true either...something we'll examine further in another blog). On the other side of the ledger, I.T. management jobs have skyrocketed about 20% (70,000). Almost no one realized that those jobs would explode and practically offset the loss in programmers. And a person managing work tends to be paid higher than the people actually doing the work.

Where did these management jobs come from? I call it �Affordability Magnification�. Say you�re a typical IT manager in a small to midsize company with a budget of $1,000,000 for programming. Before outsourcing you ran 4-5 projects a year. Now those projects are just 1/10th the cost. If you still run 4-5 projects, you are going to have a ton of money unspent at the end of the year. The CFO would be more than happy to take it from you and give it to some other department next year�so you can�t do that. Instead, you�ll of course spend every last dime. And you�ll run 40 projects and hire a bunch of new project managers to manage them. And that is what we are seeing.

To those who think this is a surprising idea�I recommend a trip to library (or Wikiopedia) and a quick read of economics 101. Outsourcing is based on free-trade, and free trade predicts that when 2 countries trade�BOTH benefit, not just one. This is counter intuitive for all the reasons mentioned earlier. But free-trade predicts that people in each country will realign from jobs that the country can do less efficiently, to jobs the country can do more efficiently. And that makes both countries stronger. And that is what we�re seeing.

Yes, this does mean pain and problems for those affected�some of whom have invested years of training. And as a society we should be helping those people with benefits and retraining. But we also need perspective as well. Just like the economic cycle we talked about earlier�this is a cycle and not a novel thing at all. Disruptive technology is constantly displacing old industries as it creates newer and better ones. How many 8-track cassette engineers do you know of? Are any groups pushing for a ban on CDs to protect this specialized profession? And this cycle isn�t even unique to our century. For centuries, scribes (people who could write) were prestigious and highly paid for their advanced skills. But when the printing press was invented and took off in the 15th century, the scribe felt the pain of sudden unemployment. The cost of books dropped by a factor of 300, scribes made the shift to other professions, and society as a whole is more literate and better off than it was before. Today, there is no �scribe in America� program that advocates the banning of printing presses to protect the health of U.S. scribes.

So anyone that says that outsourcing has caused some unemployment is correct�and some heads-down coding jobs have left the U.S. for good. But anyone who says that outsourcing hasn't also created new jobs, and is somehow unpatriotic because of it...is simply uninformed.

About the Author

Ian Ippolito is the the creator of http://www.RentACoder.com , an open marketplace for computer programming where 2/3rd of the parties choose to outsource internationally. It has been studied by universities such as American University to learn more about outsourcing.

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Getting Started In Information Technology Computer Consulting
One of the best things about being in the Information Technology industry is consulting For purposes of this article Im using the term consulting in reference to side jobs or moonlighting work While full time Computer Consultants can also benefit from the tips in this article Im really writi

Encompix EngineertoOrder Enterprise Resource Planning Meeting May 9 11
Whether a senior Engineertoorder executive IT manager or ETO ERP Enterprise Resource Planning enduser the Encompix Customer Conference will provide immediate value The conference is being held in Dearborn Michigan May 9 11 2005 The agenda includes sessions that cover financial a

Encompix ETO ERP Meeting to Introduce Version 93
Whether a senior Engineertoorder executive IT manager or ETO ERP Enterprise Resource Planning enduser the Encompix Customer Conference will provide immediate value The conference is being held in Dearborn Michigan May 9 11 2005 The agenda includes sessions that cover financial a






VoIP Communications Joins Escape International as Representative of Team Manager








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VoIP Communications Joins Escape International as Representative of Team Manager

Author: VoIP Communications

Recent News and Press Releases

The Latest Announcements and Press Releases
For Immediate Release
VoIP Communications Joins Escape International as Representative of Team Manager

Making calls and talk to me with Voice over Internet Protocol (VoIP) becomes the newest communications provider
Published: December 6, 2004, 9:45 PM PST
By VoIP Communications Show �Talk To Me With VoIP� With Nate Perkins, http://www.nateperkinslive.com

Atlanta start-up VoIP Communications with Escape International and 8x8, Inc. (Nasdaq: EGHT), the Packet8 Voice over Internet Protocol (VoIP) and videophone communications service provider, announced the availability of its DTA Broadband Phone Adapter and DV 326 Broadband VideoPhone at VoIP Communications http://www.voippacket8.net with Escape International Company: http://www.escapeinternational.com/, whose broadband VideoPhone service with Freedom Unlimited U.S & Canada Video calling broadband software lets anyone become a small-scale Internet business provider, Virtual Office hosted PBX Services and a Home-based business, the Founder, Chairman and CEO of VoIP Communications, Nate Perkins, says it's close to letting people create their own miniature phone networks as well as a small home business.

The Packet8 DTA adapter and VideoPhone will be featured at Voippacket8.net�s online store, a component of its web-based information portal designed to provide consumers with a comprehensive guide to understanding Internet telephony. The latest chapter in the life of local entrepreneur Nate Perkins us VideoPhone, a Stockbridge outlet for the new Voice over Internet Protocol picture phone. Perkins, with 24 years in military telecommunications, received a MASTER in Information Technology (IT) from University of Texas, Killeen, Texas, a disabled-combat retired Army colonel and Republican activist, has closed another Stockbridge business and his Art Outlet in Riverdale to concentrate on sales of the Packet8 phones from Escape International. The phones allow subscribers to see each other as they speak. The number Voice over Internet Protocol (VoIP) households is expected to mushroom to 18 million by 2008 as service quality increases, already inexpensive rates continue to drop and more homes get broadband, which VoIP operators usually require.

Because the 9 Nov, ruling the Federal Communications Commission has decided not to have the states limited to regulate the new technology, there�s a chance for small businessmen like me to compete with the big companies, which will serve to keep the prices down for Voice over Internet Protocol services.
VoIP Communications� unique VoIP Packet8 service, Packet8 VoIP Phone Adapter service introduced a few months ago, lets someone buy, install, maintain, operate and resell high-speed Internet service using Packet8 VideoPhone service, which are commonly used to with a high-speed internet connection (DSL, cable) or with a DSL or cable router and a Packet8 VideoPhone and Packet8 Phone Adapter dispense high-speed Internet inside millions of schools, homes, offices, hotels and motels, retail outlets, public areas airport ports, transportation hubs and states-wide Homeland Security Act.
With the Enhanced 911 (E911) broadband AMBER Alerts states emergency communications service plans. VoIP Communications, highly recommend that our company broadband VideoPhones (business or home phone) will offer and add greater, cheaper and faster Internet Phone Service with Voice over Internet Protocol that the states receiving broadband AMBER Alert notifications via their VoIP phones just like e-mail and electronic text messages. VoIP Communications service would add an order of magnitude of functionality to security his offering. Initial deals for the customers include (2) two month�s free service free activation and rebates on the phones he will offer for about $250 during the holidays. VideoPhone price starting at $19.95 to #34.95 plus $3.00 for the E911 service if or when your states install the E911 network.

VoIP technology "We're moving fast" to start supporting Voice over Internet Protocol), a way of making phone calls over the Internet, www.VoIPPACKET8.NET web site claims. This way, broadband Internet networks, also known as "VoIP communications," could serve as a kind of giant online pay telephone booth, the resprestaive company says. Its soon-to-be potent mix of Wi-Fi, VoIP and open-source software that works on just about any Wi-Fi router "help (s) break the monopoly of regulated data and voice communications," a company spokesman said. �He has hired 25 home-based sale people already, he added, and plans to hire up to 3,000 in the Metro Atlanta and nationwide in the next several weeks to come�. Perkins informed his staff, �that this is how we are going to put American back to work, people who have suffered from traditional companies layoffs and economic ups and downs�.
While some entrepreneurs will probably use the Packet8 phones to turn their homes into small-based business, VoIP Communication�s founders believe the initial market will predominantly be businesses run out of homes, or small companies looking for any competitive advantage they can get.

We here at VoIP Communications are another example of the changing face of the telephone industry. A decade ago, nearly every phone call at one point use the expensive, privately owned and heavily taxed and regulated local phone network. But VoIP technology allows the same calls to use the Internet--a haven from taxes and regulations-- that makes them much cheaper, and Packet8 (www.VoIPPACKET8.net). See Atlanta Journal-Constitution cover story �Ask Clark Howard�, dated 16 November 2004, paged IE3. Listen Clark Howard�s radio show 1-4pm Mondays-Fridays on WSB-AM (750). Have questions about VoIP? Visit www.ajc.com/buyersedge

Traditional telephone operators first used VoIP technology to cut down on their own costs. Two years ago, commercial services such as Vonage helped seed the market for using a broadband connection to make and receive calls from any phone number. By year's end, a million U.S. homes will be using broadband to make phone calls, and 10 million by 2008, several analysts have predicted.

About VoIP Communications

Voice over Internet Protocol (VoIP) Communications, the Founder LTC Nate Perkins USA, Ret., the Chairman and CEO, VoIP Communications, a Broadband Videophones: http://www.voippacket8.net. Starting at $19.95 unlimited U.S. & Canada Calling. The author of the bestseller book: NATE PERKINS LIVE! WE'RE AT A CROSSROAD. TALK TO ME (see page 101). http://www.nateperkinslive.com "Is dedicated to the President of the United States, George W. Bush, and the Republican Party 2004. LTC Nate Perkins, USA, (RET) is the most controversial TV host/ Radio host in Atlanta, Georgia. He is a 24-years disabled-veteran combat veteran".

For more information, visit wed sites www.VoIPPACKET8.net or http://www.nateperkinslive.com, free call 1-866-904-VoIP, fax to 1-678-565-8733. VoIP Communications is a disabled-veteran company, located in SOCKBRIDGE VILLAGE at 893 Highway 138 W Suite 10, Stockbridge, and Georgia 30281. A member of DSL Reports Gold and The Fierce15. Representative Team Manger With Escape International.

About Escape International

Escape International Incorporated, a privately held company, founded in 2001 is a marketing company focused primarily on telecom products and services. A second division exists specializing in wellness products. Escape prides itself on being a legitimately free network marketing company with income opportunities ranging from stay at home part time income to full time business opportunities. Escape is managed by a strong team of highly experienced individuals with over forty years of combined experience in the industry. For additional company information, visit the Escape International Website at: http://www.escapeinternational.com/

NOTE: 8x8, the 8x8 logo, Packet8, the Packet8 logo and Packet8 Virtual Office are trademarks of 8x8, Inc. All other trademarks are the property of their respective owners.

CONTACT: Nate Perkins of VoIP Communications, +1-800-994-VOIP, or CEO@VoIPPACTE8.NET

Web site: http://www.voippacket8.net/

Web site: http://www.escapeinternational.com/

Web site: http://www.8x8.com/

About 8x8, Inc.

VoIP (voice over internet protocol) service provider 8x8, Inc. offers internet-based telephony solutions (www.packet8.net) for individual residential and business users as well as small to medium sized business organizations. In addition to regular Packet8 VoIP service plans, priced as low as $19.95 per month for unlimited anytime calling to the U.S. and Canada, 8x8 now offers the Packet8 DV 326 VideoPhone, the industry's first stand alone broadband
-more-
Consumer videophone. Packet8 Virtual Office, 8x8's VoIP system for small to medium sized businesses, is a hosted PBX solution comprised of powerful business class features. For additional company information, visit 8x8's web site at www.8x8.com.

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About the Author

http://www.nateperkinslive.net

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Exactly What Does FTP Stand for and What Can it do for Me
FTP stands for file transfer protocol FTP is basically a way of sending files over the Internet An FTP program can help you with uploading information from your computer to your server and vice versa All you do is drag the information from one window to the next If you have a web

Lean Manufacturing Through Factory Floor Innovation
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How to Build a Business Website
A recent report done by Yankee Group a Bostonbased market research company states that at the end of 2004 around 34 percent of small and medium sized businesses in North America are selling goods and services on the Internet and another 25 percent is planning to do so within next






The Leadership Talk As A Living Hologram








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The Leadership Talk As A Living Hologram

Author: Brent Filson

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com

Word count: 629

Summary: A growing number of research scientists are persuaded that the universe is not made of separate things but on a deep level is a single entity. This view is called the holographic paradigm. The author takes a page from this unique point of view by asserting that the success of a leadership tool he has been teaching for 21 years is attributed to the fact that it is indeed a hologram.

The Leadership Talk As A Living Hologram
by Brent Filson

The hologram is a three-dimensional photograph made on a flat surface with laser beams.

The three-dimensionality of such an image is not the only remarkable characteristic of a hologram. If a hologram of your face is cut in half and then illuminated by a laser, each half will still contain the entire image of your face.

Indeed, even if the halves are divided again, each snippet of film will always be found to contain a smaller but intact version of the original image of your face. If we try to take apart something constructed holographically, we will not get the pieces of which it is made, we will only get smaller wholes.

To some scientific researchers, the hologram is the basis for a striking view of reality -- that the entire universe is a superhologram. Everything from the grains of sand beneath our feet to the farthest star in the outermost regions of deep space, everything is interconnected as one.

This view has come to be called the holographic paradigm, and though it is supported by findings of quantum physics and corroborates the insights of the ancient Rabbis of the Kabbala, the Buddha, Lao Tsu, Plato, the Veda mystics, and many more prophets and spiritual traditions, many scientists have greeted it with skepticism.

Still, a small but growing group of researchers believe it may be the most accurate model of reality science has arrived at thus far.

If the holographic paradigm is true, then each of us � including your best friend and your worst enemy � are all connected on a deeper level of reality. Consequently, our individual actions affect others, everywhere. The state of the world, the state of the universe for that matter, is merely the sum total of the interactions of humanity.

Let's bring the holographic paradigm into our ordinary lives, our ordinary day-to-day jobs. Because if it doesn't work in our daily lives, it's nothing more than an interesting idea. In fact, it's in the very ordinariness of our moment-to-moment experiences that the holographic paradigm finds its true manifestation.

That manifestation creates an entirely new way of understanding leadership and organizational success; for a key leadership tool that I've been teaching for many years is indeed a hologram. Not the static photo-image hologram but a living hologram of great complexity and energy.

That tool is the Leadership Talk.

There is a hierarchy of verbal persuasion, the lowest levels of which are speeches and presentations, the highest and most effective level is the Leadership Talk. Speeches and presentations communication information, but Leadership Talks do something much more, they help the leader establish deep, human emotional interactions with the audience -- so vital in motivating people to get results.

According to the holographic paradigm, we are really "receivers" participating in a kaleidoscopic flow of wondrous frequency, and what we extract from this and translate into physical reality is but one channel from many extracted out of the superhologram of the universe.

Like a hologram, The Leadership Talk is a totality -- the totality of right leadership interactions. And like a holographic totality, each part of a Leadership Talk is the whole. Whatever Leadership Talk process you choose, you'll find that it not only permeates all other processes of the Talk, it permeates time and space.

(By the way, I say "right interactions." Wrong leadership interactions are countless and have mainly to do with order-leadership. The right interactions are triggered by the Leadership Talk processes I've taught for 21 years. Those processes have one end in mind: helping leaders achieve not just average results but more results faster continually. Such "superresults" can only be achieved in penetrating human relationships.)

Ralph Waldo Emerson saw this permeation of space/time when he wrote, "There is one mind common to all individual men. Every man is an inlet to the same and to all of the same.... I believe in Eternity. I can find Greece, Asia, Italy, Spain and the Islands -- the genius and creative principle of each and of all eras in my own mind."

This idea is not arcane philosophy but most importantly, a practical leadership tool for achieving superresults.

Look at it this way: Leaders do nothing more important than get results. Yet working with thousands of leaders worldwide for the past 21 years, I've found that very few are getting the results they are capable of.

These leaders look at superficial facets of results, such as information technology, productivity loops, quality programs, human resource activities, speed, productivity, operations efficiencies, sales closes, sales leads, sales to new customers, failure prevention, health and safety advancements, quality, training, quality control, logistics efficiencies, marketing targets, new revenue streams, sales erosion, price calibrations, cost reductions, demand flow activities and technologies, inventory turns, cycle time reductions, materials and parts management, etc. -- the stuff taught in business schools.

Sure, these facets are important, and they must be developed and put to use, but without taking into account the human-interactions that animate each of the facets, the leaders stumble. And that's not taught in business schools.

All organizational challenges are ultimately challenges of human relationships. The Leadership Talk enables leaders to get those relationships right; and when they do, right results will follow. The proof may well be found in the holographic paradigm.

2005 The Filson Leadership Group, Inc. All rights reserved.


About the Author

The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. Sign up for his free leadership e-zine and get a free white paper: "49 Ways To Turn Action Into Results," at http://www.actionleadership.com
For more about the Leadership Talk: http://theleadershiptalk.com

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Mapping Software Putting Data Visualization on the Map
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How to Become a Successful Entrepreneur on the Web
Becoming a successful entrepreneur in the online world is no different than becoming a successful entrepreneur in the brickandmortar world Both tasks require vision determination and hard work The online world of the web offers many exciting opportunities for entrepreneurship bec